Website Support - View Support Thread

Thanks Joe.  Here are some replies:

1. I can think of two options.  One, we could rename your email broadcast feature and ask Alumni to join.  The upside is alumni, the down side is that you may want that feature for other uses than alumni.  A second choice is to create a new alumni page.  We have what we call generic pages that are just blank pages that people can use for anything they wish.  They do not contain forms, but you can put most anything you wish on the page.  Options here are to link with an email address, or we can create a simple form for you that allows alumni to complete a brief form that emails to you.  Let us know if either of these options work for you.

2. To sign up for PayPal, do the following........go to www.paypal.com.  Once there, click on the link on the left side that says "New to PayPal? Sign Up".  The "Sign Up" words are a hyperlink that goes to their sign up page.  Once there, you can either sign up for a personal account or a business account.  In your case, you are better off signing up for a business account.  Further, you are better off using a cooperfootball.com email address since the parents change each year.  This allows next year's parents to take over the PayPal account.  If this works, let me know what you would like for an email address.  My suggestion is something like treasurer@cooperfootball.com.  Once you have the email address, perform the steps above and then click on the Get Started button beneath the Business label.  ON the subsequent page, select Website Payments Standard and click on Continue.  The next page outlins the next steps.  Have your group name, bank account, etc, ready.  Then click on Go.  ONce you proceed, complete the form with the required info.  That's about it.  ONce set up, let me know and I hook it to your credit card features on this site.

3. For the formatting issues, what kind of PC are you using?  PC or Mac?  Which operating system?  Which browser?  For the calendar, yes, there is no recurring entry available.

5. Yes, we can set up email for board members.  There are two choices.  We can create forwarding addresses or POP3 mailboxes.  Forwarding email addresses simply route email to your existing personal accounts.  The upside is that people can stick to checking one email inbox.  The downside is that their email all still comes into their personal account and any reply comes from their personal account.  POP3 email accounts are real mailboxes in real email accounts.  We have webmail that can be used to receive and send and you cany use Outlook or equivalent to check email.  The upside is that replies from from cooperfootball.com email addresses.  The downside is that people need to check and use an additional email inbox.  The final point is that people in organizations like yours should avoid using their name in email addresses because you all change frequently.  Parents usually stick around for 3 to 4 years sending email to you.  Therefore, rather than email addresses like jpipp@cooperfootball.com you all should think of using president@cooperfootball.com, treasurer@cooprfootball.com, etc.  If you want anything set up, just let us know.  Or, we can create an admin account for you and you can set up anything you wish.  However, before we create an admin account and create further frustration, I would prefer to resolve your PC problem on our website.

For an upgrade to design, you can visit our site at www.mystifyyourweb.com and click on the Templates link on the right side.  There are about 50 functional templates.  We can apply most any of them to your site.

As to price points, you are currently at the lowest one that exists.  We offer $300 per year sites to high school programs.  WIth that you can have any or all features existing in our youth sports sites.  You can see that list in the Feature Configuration link in Site Maintenance.  That page lists enabled and disabled features each with a brief statement of the feature.  If you have any questions about any of them, please let us know and we can more fully explain, or we can email you a features sheet that explain them a bit more.  The next step up in price point is to move to our business pricing.  In that case, we charge you for annual hosting of about $265 per year and then price as you go for everything.  Upgrades, feature adds, support, etc are all charged at $120 per hour.  Business sites can run between $1000 and $10000 per year, but you end up with a great deal of customization and additional features if you need them.  We also routinely meet with people.  However, we charge for the meetings as we help people design their sites.  We have found that most high school programs do not have the funding needed to go high end solution and therefore have been of the belief that we offer a very valuable service and product for $300 per year.  The upside is that it is inexpensive.  The downside is that  in order to keep costs to $300 per year we never do face to face meetings and we only offer the features designed into the site.  Each year we release two new versions where each new version contains a few new features.  Our next release is scheduled for January, 2009.  From time to time we do phone calls and teleconferences because they are low cost to do.  We rarely have customers come meet with us because all employees are based out of their homes.  The only bricks and morter we keep are for the data center that house our servers.  No office space also keeps costs down for us and therefore our customers.  When we meet with business customers we go to them.  When we meet with association boards for large programs, who also pay $2000 per year, we go to their board meetings which are usually at community centers.

Please let us know if you have any additional  questions and please be sure to answer the questions about your PC and operating system and browser so we can resolve your formatting issues.

Thanks,
Mystify Your Web Support

Sorry it took so long.  I ran into a few problems.  Your new Alumni form is uploaded in the Upload Files area.  Here is the link:

www.cooperfootball.com/assorted/alumni.asp

You can also see this link in the Upload Files area.

Thanks,
Mystify Your Web Support

Done.  I created the page to look a bit like the PowerPoint file you sent.  I linked the form.  You can edit the new page in the Generic Page section.

Thanks,
Mystify Your Web Support